MANAGER - LOGS
When attempting to setup the eG manager, a number of log files get created in the <EG_INSTALL_DIR>\manager\logs directory to which error/warning/general status messages related to the installation, configuration, control, and operations of the eG manager are logged. When faced with slowdowns/errors, a look at these logs may provide you with useful pointers/hints to the source of the problem. To enable you to view these manager logs online and troubleshoot issues on-the-fly, the eG administrative interface provides the MANAGER - LOGS page. To view these logs, do the following:
- To access this page, click on the
icon available in the Admin tab. Then, select the Manager Logs option in the Miscellaneous tile. - The MANAGER - LOGS page will appear displaying the contents of the checkmgr_log.* by default.
- To view the contents of a different log file, pick a different option from the Log file name list.
- To filter the logs by date, select the date from the Filter by Date lisbox.
- At any given point in time, you can click the Reset
icon adjacent to the Log file name list to refresh the contents of the chosen log file. This way, you can make sure that the log file you are viewing is up to date.
Note:
In case of a redundant setup, by default, the MANAGER - LOGS page displays the contents of the primary manager's log files only. To view the secondary manager's log file as well, select the IP address of the secondary manager from the Manager IP/Nickname list in this page.